Shipping policy

Shipped products are packed very carefully - double boxed with padding in both boxes to protect your purchase. We want your items to make it there as much as you do!  

DOUBLE CHECK THAT ALL addresses and email addresses are written correctly. If boxes are returned due to incorrect information a corrected address must be received from the purchaser and and a new shipping fee will need to be paid by the purchaser before the order is sent back out.  

JL Ceramics Co. is a small business.  Thank you for your support and understanding of our policies.